Latest Shipping Update 25.06.2020
As we start the stage out of mitigation across the world, we are seeing that shipping is becoming more stable. Albeit, still not up to full flight capacity levels coming out of Asia.
The majority of manufacturers are now back to full production and output levels, pre-covid-19.
As we understand WM Doll (JinSan Factory) are between 7-12 days behind on normal production time due to backlogs in the factory which they are working through diligently.
All orders processed are still working to the 4-5 week guideline of order to delivery, however, some orders that need extra enhancements are taking a little longer. EG Implanted Hair option, heat packs, etc. This is due to the technical requirements of those options.
It is with great success that we at Cloud Climax through hard work and effort are confident of the 4-5 week window on the majority of orders that are coming on the Cloud Climax service via our warehouse.
If you order is pre-25 May and we have not reached out to you please do not hesitate to email us for an update if you have not already received one.
~Online Support Team